Updated: September 2026
Shipping Policy
At KOLDVEIN, we ensure your high-performance gear is delivered with uncompromised safety. Because we operate as your specialized purchasing agent sourcing directly from global manufacturers, every shipment adheres to a rigorous multi-stage pipeline guaranteeing factory-grade condition.
PROCESSING
1–3 Business Days
Benchmarking & anti-shock packing
INTERNATIONAL TRANSIT
7–14 Business Days
Direct doorstep courier freight
LIVE TRACKING
100% Real-Time
Milestone courier tracking ID
As soon as your order is finalized and payment is confirmed, our team immediately issues the purchase order with the primary overseas supplier or manufacturer.
Order processing, hardware inspection, benchmark verification, and specialized anti-shock packaging typically take between (1 to 3 business days) before handover to international logistics carriers.
Because each peripheral is imported and shipped internationally specifically for you, actual transit time typically ranges between (7 to 14 business days) once processing is completed.
Seasonal Notice: This timeframe is an estimate and may occasionally extend slightly during global peak sale seasons, holidays, or adverse weather conditions affecting cargo flights.
Shipping costs are calculated transparently on the Checkout page based on the combined physical weight, volume of your items, and your specific delivery destination.
There are zero hidden shipping surcharges applied to your order after payment is authorized.
The moment your shipment departs the supplier facility, an automatic dispatch notification is sent to your registered email containing your official Tracking Number and a direct courier carrier link.
You can monitor your parcel's progress through international hubs, customs gates, and domestic delivery routes in real time.
If you purchase multiple distinct peripherals (e.g. a CNC mechanical keyboard and an ultra-lightweight gaming mouse), they may dispatch from different specialized manufacturer hubs to maximize dispatch speed.
As a result, your order may arrive in separate parcels across different days. Rest assured, you will receive individual tracking IDs for each package.
Store prices incorporate unit manufacturing costs and our purchasing facilitation service. In the vast majority of shipments, we select optimized logistics lanes with inclusive clearance.
However, should customs or fiscal authorities in your country impose unexpected localized sovereign import tariffs or municipal taxes at handover, the consignee remains responsible for settling them with the courier.
Please ensure your delivery details are complete and precise (City, District, Street, Building & Apartment Number) alongside an active, reachable contact phone number to assist courier dispatchers.
We assume no responsibility for delivery failure or loss resulting from inaccurate or incomplete customer inputs. If a shipment is returned due to unresponsiveness with the courier, re-dispatch shipping costs will be borne by the recipient.
Need assistance with an active transit?
Our logistics team monitors all courier pipelines 24/7. Send your order reference number for instant transit telemetry.