FAQ
Frequently asked
- What happens when a drop window closes?
- Ordering stops. Anything unsold stays unsold — we do not quietly extend a window or re-open it later under a different name.
- Are the stock numbers real?
- The counter on a product reads the same availability the store does. This build ships with a sample catalogue, so treat the current figures as placeholders until real inventory is connected.
- Can I pay right now?
- Checkout runs end to end in demo mode: every step works, but no card is charged and no order is created. Connecting a live payment provider is a separate step.
- Where do you ship?
- Worldwide, with cost and transit time calculated for your destination at checkout rather than promised on a banner.
- What if a unit has a manufacturing defect?
- Every unit is inspected before handover, and you are welcome to inspect it then. If a genuine manufacturing defect appears after delivery, send us the order number and what the unit does and we will raise it with the supplier. We do not offer a general warranty or change-of-mind returns.